A dynamic and innovative leader with over 20 years experience in social work and social housing.
My experience in social housing disciplines has been varied including; resident involvement, complaints handling; anti-social behaviour; leasehold; tenancy and neighbourhood management.
I have excellent communication and interpersonal skills; proven ability to drive and deliver performance targets. Extensive experience of developing strategies, business plans and delivering projects on time within budget allocated.
I have strong leadership skills with proven ability to lead a team of multidisciplinary staff through a period of change and re-structure whilst improving service delivery. I have also been successful in designing and delivering training to both staff and residents.
I am motivated by being successful and achieving goals in challenging environments.